Last updated: 3 September 2026
Questions about our data handling, our figures or our partners all go to the same address.
1. Email us
- General & editorial[email protected]
- Privacy & data requests[email protected] — please write “Privacy request” in the subject line
- Typical response time1 – 3 business days; privacy requests within 30 days
2. Send a message
The form below opens a pre-filled message in your own email application — nothing is stored on this website.
3. Accessibility
If any part of the site is hard to read or navigate — contrast, tap targets, screen-reader labels — we want to hear about it. Accessibility faults are treated as bugs with the same priority as a wrong figure, and they are usually quicker to fix.
4. What we cannot help with
We are an independent guide, not a gambling operator, so we have no access to any player account. Please do not send us:
- casino login details, passwords or one-time codes;
- card numbers, bank details or copies of identity documents;
- deposit, withdrawal, bonus or verification disputes — those must go to the operator's own support team, and then to its licensing authority if unresolved.
If you are worried about your gambling, our Responsible Gambling page lists free, confidential services that can help today.
5. Corrections policy
When we get something wrong we fix it on the page and update the date at the top rather than quietly editing the text. Substantial corrections are noted in the section they affect. If you reported the error, tell us whether you would like to be credited — most people prefer not to be, and that is the default.
Nothing here limits rights granted to you by the law where you live.